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Administrative/Clerical Services

  • Our managers attend all board of director and annual homeowner meetings, as well as provide detailed management reports in advance of these meetings.
  • Our professional and customer-service oriented staff will respond to your phone and written inquiries in a timely manner.
  • Association managers implement architectural and rule enforcement compliance systems including violation and hearing notices.
  • We process architectural modification requests.
  • Priestley Management Company maintains a $1,000,000 liability policy and a $500,000 fidelity bond.
  • We coordinate association mailings, including meeting notices and community newsletters.
  • Our staff maintains all association records.

Management Checklist: Ten Questions You Should Ask

Does your current association management company compare to Priestley Management Company’s superior service?

  1. Has the association management company been awarded the Accredited Association Management Company (AAMC) designation?
  2. Is the association management staff licensed by the state real estate commission?
  3. Does the association management company specialize solely in association management, therefore avoiding possible conflicts of interest?
  4. Is a banking lockbox deposit system used for all assessments to ensure timely deposits, better financial controls, and immediate verification of all association monies?
  5. Are newsletters sent to all homeowners on a regular basis with an update on association activities, meetings, etc.?
  6. Does the association management company carry full liability insurance plus supply the board of directors with a copy of the insurance certificate?
  7. Is the association management company a member in good standing of the professional trade association, the Community Associations Institute?
  8. Does the association management company have a staff person who has graduated from the Community Associations Institute’s Professional Management Development Program and received the PCAM or AMS designations?
  9. Is the association management company active in continuing education programs to stay abreast of the day-to-day changes in community association management?
  10. Does the association management company have 24-hour emergency service with personnel to respond to after-hours emergencies?